Mark A. Cohen
Forbes
Washington, DC, United States
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Past articles by Mark:
COVID-19 And The Reformation Of Legal Culture
COVID-19's legacy will last long after discovery of a cure. How will it impact legal culture and will incumbent stakeholders be the one to shape it? This article examines the industry's opportunity to effect a cultural reboot committed to better serving customers, society, and legal professionals. → Read More
COVID-19 Will Turbocharge Legal Industry Transformation
COVID-19 has cast a pall on everything- life has been upended around the globe. Law is no exception--remote working, online learning, and a justice system realizing it is a process, not a place. Are the changes temporary or permanent? Here's a look at the post-Corona legal industry landscape. → Read More
Atrium Sheds Lawyers: Why Is This Such A Big Legal Industry Story?
Atrium launched two years ago to "revolutionize" the legal industry with its high-profile Silicon Valley founder, capital, and the Clearspire two-company model. Atrium became a proxy for industry progress. But that does not explain the hype or real story. A take from Clearpsire's co-Founder. → Read More
What's A Lawyer Now? Law's Shift From Practice To Skill
Legal practice is shrinking. Legal delivery is expanding. Practice is no longer synonymous with delivery. In fact, practice is returning to what it once was: rendering high-value service that solves client challenges. It's deja vu all over again--but different. Here's why and how. → Read More
Why Is Law So Slow To Use Data?
Data may be the new oil of the digital era, but it is still sparsely used by the legal industry. That's changing because legal consumers are calling the shots now and demanding their service providers utilize data as they do. Here are some examples of industry adoption and what it portends. → Read More
Law's Looming Skills Crisis
Law is a one trillion dollar global industry. It is growing steadily even as it is failing to keep pace with accelerating change affecting affecting its clients. Legal culture, dated curricula and inadequate professional training have produced a skills gap. Here are suggestions for bridging it. → Read More
Clients Need Legal Services But Not Necessarily Lawyers
Law has long been about lawyers. Their language, culture, rules, and regulatory schemes were designed to separate them from "non-lawyers"-everyone else. Legal culture has not changed, but the industry has. That's good for clients and society. Here's why. → Read More
New Business Models- Not Technology- Will Transform the Legal Industry
"Legal tech" is hot--in the trade press, among providers, even in the staid Academy. Law is experiencing a gold rush of sorts--everyone is trying to find the tech solution that will "disrupt" the industry. Overlooked in the hype is the importance of new business structures. Here's why they matter. → Read More
Recommendations for Corporate Legal Buyers and Providers in The Digital Age
This is the age of the consumer--customer satisfaction builds brands and yields profits for providers that achieve and sustain it. Customer-centricity is new to law, and consumers have been reticent to demand it. That's changing. Here are some recommendations for legal buyers and providers. → Read More
Legal Innovation is the Rage, But There's Plenty of Resistance
Law is in a cultural struggle. The profession is at odds with the industry and the needs of consumers and those denied access to legal services. Change-if not "innovation"-is occurring, but it's slow going. Here are the reasons why and indications of where things will end up. → Read More
Too Many Legal Awards-- Too Little Customer Satisfaction
With all the awards, self-styled "innovators," "visionaries," and "pioneers" in the legal industry, one would think legal buyers would be ecstatic. That's hardly the case. They are looking for new options as never before. Why the profound disconnect and how to fix it? → Read More
The Golden Age of The Legal Entrepreneur
Law has long been controlled by lawyers. That's changing. Entrepreneurs see the legal industry as one that holds great promise for its failure to respond to consumer needs. We are entering the golden age of the legal entrepreneur. → Read More
Innovation Is Law's New Game, But Wicked Problems Remain.
The staid legal industry is undergoing a transformation. There's lots of talk about 'legal innovation' and there as signs of it. But why do law's wicked problems--access to justice and consumer dissatisfaction--persist? Here's a tempered look at the state of change. → Read More
What's A Lawyer Worth?
One thing everyone--except lawyers--can agree upon is that they are too expensive. Why? And how is it that tens of millions in need of legal assistance cannot afford a lawyer when tens of thousands of lawyers are in need of more work? Here are some explanations. → Read More
Allen & Overy: An Old Firm With A New Strategy
Few things are more staid than the UK's white-shoe 'Magic Circle' law firms, right? No more--at least not Allen & Overy. This old dog has some new tricks, transforming itself from an elite law firm to a differentiated legal service provider that includes a law firm. → Read More
Corporate Departments Are Taking The Lead In Creating A More Diverse Legal Industry
Law has a lamentable diversity record. That's changing. corporate legal departments are becoming more diverse. Now, they are insisting their providers to do the same, and they are adopting different ways to achieve this. Here are some of those methods. → Read More
Artificial Intelligence Will Not Replace Lawyers With IQ And EQ
Analytical prowess (IQ), people skills (EQ) and artificial intelligence (AI) are three kinds of intelligence in the legal marketplace. Who is best suited for what tasks is largely driven by which resource--human or machine has the necessary form of intelligence. This article examines the three. → Read More
'Legal Innovation' Is Not An Oxymoron
Law is known for precedent, not innovation. Precedent remains but so too is innovation now a part of the legal landscape. Legal buyers want options to the incumbent model, and that's driving change--and creating a paradigm shift in legal buy/sell. It's farther along than most people think. → Read More
Why Re-Regulation And Equity Matter In Legal Delivery
Why are traditional partnership model law firms losing market share and talent? One reason is the absence of equity--real equity--in their model. Corporate counsel and senior management at legal service providers have an equity component in their compensation packages. This matters. Read why. → Read More
With U.S. Democracy In Crisis, It's Suddenly, 'Thank God For Lawyers'
Democracies are fragile. Ours has necrosis. That's what a recent study by The Economist revealed, confirming what millions sense. Who will stop this train wreck and keep our democracy on track? Lawyers. Yes, lawyers. They are the rule of law's front line and rear guard. And they're on the case. → Read More