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Christof Leng, SRE Lead at Google presented ProdEx, their production excellence review program that helps manage operational risks and promote best practices. ProdEx is a community that builds platforms together, establishes standards and promotes best practice, so they learn from each other’s and grow. Today they have more than 100 SRE teams signed up and and performed more than 1000 reviews. → Read More
Jason Cox, SRE Director at Disney shares how he developed a world-class centralized shared services SRE organization based on “proximity powered empathy engineering” and three core values: Listen: Know the Business - Know the Mission - Know the Team. Empathize: Shared Mission - Shared Struggles - Shared Wins. Actually Help: Build Community - Build Trust - Build Magic Together. → Read More
Jonathan Smart, shares patterns and anti-patterns to help organzations organize for business value and outcomes. He recommended focussing on “Better”, which is quality, “Value”, “Sooner”, which is time to learning and time to value, “Safer”, which is minimal viable compliance, and “Happier”, which is happier customers, colleagues, citizens, and climate. → Read More
At the DevOps Enterprise Summit Vegas 2022, Tapabrata Pal presented the state of DevOps at Fidelity and their investment in DevOps and inner source. They were facing challenges with their tools sprawl, security, audit and compliance, and their metrics. They focussed on a unified developer experience, their tools standardization, continuous compliance and contextual metrics. → Read More
This article summarizes how we see the "cloud computing and DevOps" space in 2022, which focuses on fundamental infrastructure and operational patterns, the realization of patterns in technology frameworks, and the design processes and skills that a software architect or engineer must cultivate. → Read More
The culture and methods trends report for 2022 shows that organizations, teams, and individuals face challenges on multiple fronts. Tackling hybrid work, the impact of the great resignation, wellness, diversity, and inclusion are topics that leaders need to address head-on to build creative and collaborative cultures → Read More
The most significant impact on culture and methods in 2021 is COVID-19. We see the difference between good and bad remote work, management practices evolving and the importance of people skills. → Read More
Several Google engineering practices have been largely adopted across the company until today and still contribute to its success. In 2017 a staff software engineer published some of these practices, not limited to software development. Today, Google fosters a team culture of creativity, autonomy, and innovation. → Read More
As organizations across the world are experimenting better ways to sustain their employees’ engagement, appreciation and recognition programs flourished, in the last five years, among the best if not the tool of predilection for making employees feel valued. Appreciation benefits are not limited to companies’ performance, they also benefit individuals and teams. → Read More
Randy Shoup, VP Engineering at WeWork, presented "Moving Fast at Scale" at CraftCon 2019, and discussed how he has organized teams for speed at scale without sacrificing innovation, business value, quality or team autonomy. → Read More
At Etsy deployed various tactics to drive diversity and greater inclusion. They recently included diversity and inclusion in their guiding principles, they integrated inclusion at each step of their employees' lifecycle and developed strategies not just to hire diversity but to foster a culture of inclusion. They empowered their employee resource groups to lead change based on feedback. → Read More
At Agile India 2019, ThoughWorks presented how design thinking enabled various industries to disrupt their technology and their business model. Product and technology teams need to interact differently and develop new customer centric skills. Based on how user centricity is changing business models and organizations, ThoughWorks proposed a new version of the Agile Manifesto. → Read More
At the Business Agility Conference, held in March 2019 Geof Ellingham, chair of the Agile Business Consortium, presented why and how they hired their new chief executive, John Mark Williams leveraging Agile principles and practices. Ellingham reviewed why old ways of hiring are inefficient for the way companies need to operate and described hiring techniques aligned with Agile. → Read More
Maaret Pyhäjärvi experimented with no product owner and reported the benefits on team performance. The team developed a cross-team ownership that increased their ability to solve problems, they improved the flow of value, delivered solutions faster, and drove innovation as they anticipated features that were not expected by the business. they introduced data driven feedback mechanism. → Read More
At Agile India 2019, Doc Norton shared why Tuckman team formation model doesn’t work and described new reteaming models that are more applicable to current agile teams. Norton shared reteaming models that foster organizational innovation and learning and identified 4 criteria leading to better teams’ performance: autonomy, connection, excellence and diversity. → Read More
Jeff Sutherland founded Scrum@Scale to help organizations address critical scaling challenges. leaders form an Executive Action Team and are responsible for addressing organizational impediments. → Read More
As organizations are transitioning to agile, executives' role is to design and communicate the vision of an effective organization that best aligns with its culture and performance goals. In the most effective organizations, managers have the responsibility of reducing the cost of delay, by removing any organizational blocker impeding the flow of value. → Read More
Capital One hosted their 3rd Agile Conference in December 2018 in Virginia. Among the guest speakers, Andrew Aitken, global open source strategy leader at Wipro, presented the state of open source and how it became an organizational keystone strategy in driving innovation and in retaining top talent. → Read More
In 2019, T-Mobile hosted Snapchat executive, Tammarrian Rogers, and release manager, Claire Reinert, who presented how, in 3 years, they transformed their release management processes and culture which directly improved their customer experience. → Read More
Toni Tassani identified retrospective pitfalls, such as stale and repetitive activities and raise risks: the retrospective as an excuse for not solving issues on the spot, identifying an experiment but not driving the impediment to resolution, Post-it theater. He suggests looking at retrospectives radically differently leveraging continuous improvement techniques borrowed from Kanban. → Read More